Crop Health Labs — Privacy Policy

Last updated: December 2, 2025

Crop Health Labs (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the terms described here.

1. Information We Collect

We only collect the information needed to process and deliver your orders, including:

• Name
• Shipping and billing address
• Email address
• Phone number
• Order details and purchase history
• Payment confirmation details (processed securely by third-party payment processors; we do not store your credit card information)

We do not collect unnecessary personal data or track users for advertising purposes.

2. How We Use Your Information

We use your information solely to:

• Process, fulfill, and ship your orders
• Send order confirmations and shipping updates
• Communicate with you regarding customer service or support
• Maintain internal records required for accounting or legal obligations

We do not use your information for marketing unless you explicitly opt in.

3. What We Do Not Do With Your Information

Crop Health Labs does NOT:

• Sell personal information
• Rent or trade personal information
• Share personal information with unrelated third parties
• Use personal information for advertising or tracking
• Collect data for profiling or behavioral marketing

Your information stays with us and is used only for your orders and support.

4. Third-Party Service Providers

We may work with trusted third parties to complete your order, such as:

• Payment processors
• Shipping carriers
• Email or communication tools

These companies receive only the information needed to perform their services and are not permitted to use your information for any other purpose.

5. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. Payment data is always handled through secure, PCI-compliant third-party processors.

6. Data Retention

We keep your information only as long as necessary to:

• Complete your orders
• Maintain customer service records
• Meet legal or accounting requirements

You may request deletion of your information at any time (subject to certain legal exceptions).

7. Your Privacy Choices

You can contact us at any time to:

• Request a copy of the information we have about you
• Request corrections
• Request deletion
• Ask questions about how your data is used

8. California Consumer Privacy Act (CCPA) Notice

If you are a California resident, you have additional rights under the CCPA.

Your Rights

• Access to the personal information we hold about you
• Deletion of your personal information
• Correction of inaccurate information
• Information about how your data is used

We will not discriminate against you for exercising these rights.

What We Collect (California Summary)

We only collect:

• Contact information (name, address, email, phone)
• Order information
• Payment confirmations (not credit card numbers)

No Selling of Personal Data

We do not sell or share personal information with third parties for marketing or profit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions or privacy requests, you can reach us at:

Crop Health Labs
93 Main Street
Bellville, OH 44813

Contact options:

• Website contact form: https://crophealthlabs.com/contact/
• Mail at the address above
• Phone: 800-495-7938